Privacy Policy

Cura Explore Car Rentals B.V., located at FD Rooseveltweg 348, Willemstad, Curacao, is responsible for the processing of personal data as shown in this privacy statement.

Contact:
Cura Explore Car Rentals B.V.
Registration number: 157048
VAT: 102586160

info@cura-explore.com

Personal data we process:
Cura Explore Car Rentals processes your personal data because you use our services and/or because you (have) provided us with this data yourself.

Below you will find an overview of the personal data that we process:

  • First and last name
  • gender
  • Date of birth
  • Place of birth
  • Address details
  • Phone number
  • Email address
  • Copy of driver’s license
  • IP address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Information about your activities on our website
  • Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
  • Internet browser and device type

 

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data on website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. Therefore, we encourage parents to be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at info@cura-explore.com and we will delete this information.

For what purpose and on what basis we process personal data
Cura Explore Car Rentals processes your personal data for the following purposes:

  • Sending our newsletter and/or advertising brochure
  • Je te kunnen bellen of e-mailen indien dit nodig is om onze dienstverlening uit te kunnen voeren
  • To inform you about changes to our services and products
  • To provide services to you
  • Cura Explore Car Rentals analyses your behaviour on the website in order to improve the website and to tailor the range of products and services to your preferences.
  • Cura Explore Car Rentals also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
  • Automated decision-making
  • Cura Explore Car Rentals makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human being (for example an employee of Cura Explore Car Rentals) involved. Cura Explore Car Rentals uses the following computer programs or systems:

 

System Name Why is this system used? Underlying logic
Google Analytics Insights and data of your (surfing) behavior on our website. Measuring = Knowing
Google Analytics Insights and data of your company online Measuring = Knowing
Google Ads Online advertising Ensures more conversion
Microsoft / Bing Ads Online advertising Ensures more conversion
LinkedIn Ads Online advertising Ensures more conversion
Facebook Ads Online advertising Ensures more conversion
Instagram Ads Online advertising Ensures more conversion
Facebook Pixel Online advertising Ensures more conversion
Optimization systems To be able to A/B test and to be able to create a better functioning site. Measuring = Knowing
Cookie Bot Requesting permission to be able to place cookies Legally required
Google Drive To keep the processing register up to date Legally required
WordPress Our CMS This is what www.cura-explore.com runs on
Rentsyst Reservation system in which reservations are processed

How long we keep personal data
Cura Explore Car Rentals will not retain your personal data for longer than is strictly necessary to fulfill the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

Category Retention Period Reason
First and last name Up to 10 years Administration and accounting
Gender Up to 10 years Administration and accounting
Date of birth Up to 10 years Administration and accounting
Place of birth Up to 10 years Administration and accounting
Address details Up to 10 years Administration and accounting
Phone number Up to 10 years Administration and accounting
Email address Up to 10 years Administration and accounting
IP address (Wordfence) Up to 24 months Security of our website (www.Cura Explore Car Rentals.nl)
IP address (online marketing) Up to 540 days Personalized advertisements
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone Up to 10 years Administration and accounting
Information about your activities on our website Up to 540 days Personalized advertisements and so that we can create a better converting website (www.Cura Explore Car Rentals.nl).
Data about your surfing behavior across different websites (for example because this company is part of an advertising network) Up to 540 days Personalized advertisements
Internet browser and device type Up to 540 days Personalized advertisements
Bank account number Up to 10 years Administration and accounting
Sharing personal data with third parties
Cura Explore Car Rentals does not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Cura Explore Car Rentals remains responsible for these processes.

Cookies, or similar techniques, that we use
Cura Explore Car Rentals uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. Cura Explore Car Rentals uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer tailored content and advertisements.

On your first visit to our website, we have already informed you about these cookies and asked your permission to place them.

You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete all information previously stored via your browser settings.

View, modify or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Cura Explore Car Rentals and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization named by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@cura-explore.com

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but in any case within four weeks. Cura Explore Car Rentals would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via this link.

How we protect personal data
Cura Explore Car Rentals takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the idea that your data is not properly secured or there are indications of misuse, please contact your account manager or via info@cura-explore.com

Data leaks
When a data leak occurs, we will inform you. We try to do this within 48 hours after we have discovered the data leak or as soon as possible after we have been informed by our sub-processors. You will receive notifications about this from your account manager or via info@cura-explore.com. We will provide you with all the information you reasonably need to – if necessary – make a correct and complete report to the Dutch Data Protection Authority and possibly the data subject(s) in the context of the data leak reporting obligation. We will forward the report from our sub-processor to you. We will also keep you informed of the measures taken by us, or our sub-processor, in response to the data leak. Reporting data leaks to the Dutch Data Protection Authority and any data subject(s) is always your own responsibility. Keeping and updating a register of data leaks is always your own responsibility.ken: